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Wholesale

Do you sell products wholesale?

Yes, we sell jewelry individually or wholesale. Schedule a visit or a personalized video call with one of our sales representatives and select the pieces you are interested in.https://citas.yiseljewelry.com/

What are the payment methods?

We offer different payment methods. Cash payment in our store, credit cards, Zelle, Vimeo, Cashapp, Klarna, After Pay, and financing. 

Which financial institutions do you work with?

We work with the following finance companies: Acima, Snap, Synchrony Bank, and Progressive Leasing. *Ownership through a lease agreement with Progressive Leasing costs more than the dealer's cash price. Applies to select items only. Cancel or use an early purchase option at any time. Not available in MN, NJ, VT, WI, WY. offering lease-to-own.

How long does it take for my financing to be approved, and how much would it be?

The time depends on each company. We recommend that you contact us at (512) 660-5151 for more detailed information.

How long does the video call last and what is the process like?

Once your video call has been scheduled, you will receive confirmation from our team. On the day and time of your video call, one of our sales representatives will contact you and show you the parts that are in stock so that you can select the ones you like best. You will have up to 1.5 hours to select parts.

What should I do after making the deposit?

Once you have made your deposit appointment, you will receive a confirmation email with all the details of your appointment. If you made your deposit via Venmo, Cashapp, or Zelle, please contact us so that we can validate your payment and schedule your appointment. 

Why do I have to make a deposit?

A deposit is required to schedule your appointment. This deposit is necessary because one of our sales representatives will be completely dedicated to assisting you. This ensures that both your time and our team's time are valued. 

How much do I have to leave as a deposit?

The deposit for wholesale purchases of gold is $500, for silver it is $100, and for perfumes it is $200.

Products

What is the quality of the jewelry materials?

At our jewelry store, we are committed to using high-quality materials. We use 14k gold, sterling silver, and genuine diamonds in our pieces. We guarantee the authenticity and durability of our materials.

 
Do you offer a warranty on your jewelry?

Yes, we offer a warranty on our jewelry. The duration of the warranty may vary depending on the type of jewelry and specific conditions. We recommend reviewing our warranty policy or contacting us directly for detailed information about our warranties.

 
Do you resize rings?

Yes, we offer ring resizing services. However, please note that not all rings are adjustable, and some may require a more complex process. We recommend visiting our store or contacting us for information about the resizing services available.

 
How can I care for and clean my jewelry?

To keep your jewelry in optimal condition, we recommend following the care and cleaning instructions provided with your purchase. In general, it is recommended to avoid contact with chemicals, perfumes, and water, and to clean your jewelry regularly with a soft cloth. If you have specific questions about how to care for your jewelry, please do not hesitate to contact us.

 
Do you offer personalized engravings on jewelry?

Yes, we offer personalized engraving services on some of our jewelry. You can ask us about the engraving options available and the specific details of the service.

 
 
Do you have jewelry for special occasions such as weddings or engagements?

Yes, we have a wide selection of jewelry for special occasions such as weddings, engagements, and anniversaries. Our jewelry includes engagement rings, wedding bands, bridal sets, and other special accessories to celebrate important moments in your life.

 
 
 
Do you offer jewelry repair services?

Yes, we offer jewelry repair services in case of damage or wear and tear. You can ask us about the repair services available and the specific details of the process.

 

Exchanges and Returns

Do you offer exchanges and returns?

We apologize, but at this time we do not accept exchanges or returns on any of our items. All sales are final and cannot be returned or exchanged for another item, except in cases covered by the warranty.  

 
How can I apply the warranty?

If you believe that one of your items requires warranty service, please contact us directly at (512) 660-5151 for assistance.

 

Payments

What forms of payment do you accept?

We accept payments with Visa, MasterCard, and American Express debit and credit cards, or if you prefer, you can apply for financing or leasing with an option to purchase with Progressive Leasing.

 
When will my credit card be charged?

Charges are made immediately upon completion of your order. 

 
How much financing can I obtain from financial institutions?

The total amount you can obtain from financial institutions depends on many factors and may vary from customer to customer. You can apply to the financial institution without affecting your credit history, and they will provide you with the entire payment plan.  

 
How much financing can I obtain from financial institutions?

If your financing is already underway and you have questions, we recommend that you contact the finance company directly. They will provide you with all the necessary assistance to answer your questions.

 
 
The best jewelry * The best prices * The best quality *